Keeping an apartment building fully leased and minimizing renter turnover is one of the top tasks for today’s property managers. When Multi-Housing News podcast host Denile Doyle reached out for a guest to dive into the subject of how to lead leasing teams that keep residents for the long term, the Taylor Johnson team suggested client Diana Pittro, EVP of RMK Management Corp. In the November episode of the outlet’s “Management Diaries” podcast, Pittro shares how RMK approaches leasing and resident retention, as well as how the role of the leasing professional has evolved over the years. She also talks about what she looks for when hiring leasing staff, as well as the importance of proper training.
